Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping costs vary depending on the shipping destination and the number of items that you purchase. Here’s how we break down our shipping prices:

Most items are $3.99 for one item + $1.99 per additional item
Hoodies are $5.99 for one item + $1.99 per additional item
Sweatshirts and Mugs are $4.99 for one item + $1.99 per additional item
International shipping costs an additional $2
All prices are in USD.

Which payment methods are accepted in the Online Shop?

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How long will delivery take?

Orders from our store are typically delivered within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks. Expedited shipping is offered on select products to domestic addresses.

How secure is shopping in the Online Shop? Is my data protected?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

What exactly happens after ordering?

After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or, at the latest, the following work day. Orders via pre-payment are sent out on the day we receive the payment.

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